Does that match what you need? Quiz
Does that match what you need? Quiz
Course 12: Power Responses
Buy now
Learn more
Introduction
Knowing What to Say
Knowing What to Say Quiz
Would it help if I gave you an example?
Would it help if I gave you an example? Quiz
Relabeling “Expensive”
Relabeling “Expensive” Quiz
Compared to what?
Compared to what? Quiz
You are Too Expensive: Comparison Solution
You are Too Expensive: Comparison Solution Quiz
You are Too Expensive: Agreement Solution
You are Too Expensive: Agreement Solution Quiz
You are Too Expensive: Too Expensive for THAT
You are Too Expensive: Too Expensive for THAT Solution Quiz
I need to check with _____ first
I need to check with _____ first Quiz
Positively Acknowledge Every Offer
Positively Acknowledge Every Offer Quiz
Acknowledge Every Complaint
Acknowledge Every Complaint Quiz
“What makes you say that?"
“What makes you say that?” Quiz
“That's more than enough time”
“That's more than enough time” Quiz
“You Are Right”
“You Are Right” Quiz
“I Agree with You”
“I Agree with You” Quiz
“I Hear You”
“I Hear You” Quiz
“I Understand”
“I Understand” Quiz
Great Question
Great Question Quiz
What makes that important?
What makes that important? Quiz
What’s a good next step?
What’s a good next step? Quiz
Feel, Felt, Found
Feel, Felt, Found Quiz
Does that match what you were looking for?
Does that match what you were looking for? Quiz
Does that match what you need?
Does that match what you need? Quiz
Did I miss anything?
Did I miss anything? Quiz
How have things changed?
How have things changed? Quiz
What's holding you back?
What's holding you back? Quiz
Why did you want to have this conversation?
Why did you want to have this conversation? Quiz
What if they say no?
What if they say no? Quiz
How do you think ___ would evaluate the success?
How do you think ___ would evaluate the success of ____? Quiz
Why isn't this ___ working for you right now?
Why isn't this ___ working for you right now? Quiz
“You don’t have time?"
“You don’t have time?” Quiz
“You don’t have budget?"
“You don’t have budget?” Quiz
“You don’t like your ______?”
“You don’t like your _____?” Quiz
If you don't _______
If you don't _______ Quiz
What are you hoping will be different?
What are you hoping will be different? Quiz
Facts Tell, Stories Sell
Facts Tell, Stories Sell Quiz
Remember they are a “rookie”
Remember they are a “rookie” Quiz
Answer Questions with Questions
Answer Questions with Questions Quiz
“When you say ______ what do you mean by that_”
“When you say ______ what do you mean by that?” Quiz
“Has that had an impact on you? / In what way though?”
“Has that had an impact on you? / In what way though?” Quiz
“Can You Just Send Me Some Information?"
“Can You Just Send Me Some Information?” Quiz
“You will need to reach out to ____”.
“You will need to reach out to ____” Quiz
In What Way?
In What Way? Quiz
Seems Like You Have a Reason for Saying That
Seems Like You Have a Reason for Saying That Quiz
Course Completed
Power Responses Work Book.pdf
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Course 12: Power Responses
Buy now
Learn more
Introduction
Knowing What to Say
Knowing What to Say Quiz
Would it help if I gave you an example?
Would it help if I gave you an example? Quiz
Relabeling “Expensive”
Relabeling “Expensive” Quiz
Compared to what?
Compared to what? Quiz
You are Too Expensive: Comparison Solution
You are Too Expensive: Comparison Solution Quiz
You are Too Expensive: Agreement Solution
You are Too Expensive: Agreement Solution Quiz
You are Too Expensive: Too Expensive for THAT
You are Too Expensive: Too Expensive for THAT Solution Quiz
I need to check with _____ first
I need to check with _____ first Quiz
Positively Acknowledge Every Offer
Positively Acknowledge Every Offer Quiz
Acknowledge Every Complaint
Acknowledge Every Complaint Quiz
“What makes you say that?"
“What makes you say that?” Quiz
“That's more than enough time”
“That's more than enough time” Quiz
“You Are Right”
“You Are Right” Quiz
“I Agree with You”
“I Agree with You” Quiz
“I Hear You”
“I Hear You” Quiz
“I Understand”
“I Understand” Quiz
Great Question
Great Question Quiz
What makes that important?
What makes that important? Quiz
What’s a good next step?
What’s a good next step? Quiz
Feel, Felt, Found
Feel, Felt, Found Quiz
Does that match what you were looking for?
Does that match what you were looking for? Quiz
Does that match what you need?
Does that match what you need? Quiz
Did I miss anything?
Did I miss anything? Quiz
How have things changed?
How have things changed? Quiz
What's holding you back?
What's holding you back? Quiz
Why did you want to have this conversation?
Why did you want to have this conversation? Quiz
What if they say no?
What if they say no? Quiz
How do you think ___ would evaluate the success?
How do you think ___ would evaluate the success of ____? Quiz
Why isn't this ___ working for you right now?
Why isn't this ___ working for you right now? Quiz
“You don’t have time?"
“You don’t have time?” Quiz
“You don’t have budget?"
“You don’t have budget?” Quiz
“You don’t like your ______?”
“You don’t like your _____?” Quiz
If you don't _______
If you don't _______ Quiz
What are you hoping will be different?
What are you hoping will be different? Quiz
Facts Tell, Stories Sell
Facts Tell, Stories Sell Quiz
Remember they are a “rookie”
Remember they are a “rookie” Quiz
Answer Questions with Questions
Answer Questions with Questions Quiz
“When you say ______ what do you mean by that_”
“When you say ______ what do you mean by that?” Quiz
“Has that had an impact on you? / In what way though?”
“Has that had an impact on you? / In what way though?” Quiz
“Can You Just Send Me Some Information?"
“Can You Just Send Me Some Information?” Quiz
“You will need to reach out to ____”.
“You will need to reach out to ____” Quiz
In What Way?
In What Way? Quiz
Seems Like You Have a Reason for Saying That
Seems Like You Have a Reason for Saying That Quiz
Course Completed
Power Responses Work Book.pdf