Compared to what?

Compared to what?

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Course 12: Power Responses

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  • Introduction
  • Knowing What to Say
  • Knowing What to Say Quiz
  • Would it help if I gave you an example?
  • Would it help if I gave you an example? Quiz
  • Relabeling “Expensive”
  • Relabeling “Expensive” Quiz
  • Compared to what?
  • Compared to what? Quiz
  • You are Too Expensive: Comparison Solution
  • You are Too Expensive: Comparison Solution Quiz
  • You are Too Expensive: Agreement Solution
  • You are Too Expensive: Agreement Solution Quiz
  • You are Too Expensive: Too Expensive for THAT
  • You are Too Expensive: Too Expensive for THAT Solution Quiz
  • I need to check with _____ first
  • I need to check with _____ first Quiz
  • Positively Acknowledge Every Offer
  • Positively Acknowledge Every Offer Quiz
  • Acknowledge Every Complaint
  • Acknowledge Every Complaint Quiz
  • “What makes you say that?"
  • “What makes you say that?” Quiz
  • “That's more than enough time”
  • “That's more than enough time” Quiz
  • “You Are Right”
  • “You Are Right” Quiz
  • “I Agree with You”
  • “I Agree with You” Quiz
  • “I Hear You”
  • “I Hear You” Quiz
  • “I Understand”
  • “I Understand” Quiz
  • Great Question
  • Great Question Quiz
  • What makes that important?
  • What makes that important? Quiz
  • What’s a good next step?
  • What’s a good next step? Quiz
  • Feel, Felt, Found
  • Feel, Felt, Found Quiz
  • Does that match what you were looking for?
  • Does that match what you were looking for? Quiz
  • Does that match what you need?
  • Does that match what you need? Quiz
  • Did I miss anything?
  • Did I miss anything? Quiz
  • How have things changed?
  • How have things changed? Quiz
  • What's holding you back?
  • What's holding you back? Quiz
  • Why did you want to have this conversation?
  • Why did you want to have this conversation? Quiz
  • What if they say no?
  • What if they say no? Quiz
  • How do you think ___ would evaluate the success?
  • How do you think ___ would evaluate the success of ____? Quiz
  • Why isn't this ___ working for you right now?
  • Why isn't this ___ working for you right now? Quiz
  • “You don’t have time?"
  • “You don’t have time?” Quiz
  • “You don’t have budget?"
  • “You don’t have budget?” Quiz
  • “You don’t like your ______?”
  • “You don’t like your _____?” Quiz
  • If you don't _______
  • If you don't _______ Quiz
  • What are you hoping will be different?
  • What are you hoping will be different? Quiz
  • Facts Tell, Stories Sell
  • Facts Tell, Stories Sell Quiz
  • Remember they are a “rookie”
  • Remember they are a “rookie” Quiz
  • Answer Questions with Questions
  • Answer Questions with Questions Quiz
  • “When you say ______ what do you mean by that_”
  • “When you say ______ what do you mean by that?” Quiz
  • “Has that had an impact on you? / In what way though?”
  • “Has that had an impact on you? / In what way though?” Quiz
  • “Can You Just Send Me Some Information?"
  • “Can You Just Send Me Some Information?” Quiz
  • “You will need to reach out to ____”.
  • “You will need to reach out to ____” Quiz
  • In What Way?
  • In What Way? Quiz
  • Seems Like You Have a Reason for Saying That
  • Seems Like You Have a Reason for Saying That Quiz
  • Course Completed
  • Power Responses Work Book.pdf