Course 20: Mistakes Sales Professionals Make
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- Learn more
- Mistakes Sales Professionals Make Work Book.pdf
- Introduction
- Selling Everyone But Yourself
- Selling Everyone But Yourself Quiz
- Taking Advice from the Wrong People
- Taking Advice from the Wrong People Quiz
- Thinking Selling is about Getting People to Like You
- Thinking Selling is about Getting People to Like You
- Playing The Blame Game
- Playing The Blame Game Quiz
- The Idea that Nobody Likes “Pressure”
- The Idea that Nobody Likes “Pressure” Quiz
- Feature Dumping
- Feature Dumping Quiz
- Not Knowing Your Enemy
- Not Knowing Your Enemy Quiz
- Not Establishing You are Equal before Proving You are Different
- Not Establishing You are Equal before Proving You are Different Quiz
- Talking Negatively About Competitors
- Talking Negatively About Competitors Quiz
- Talking Negatively About Your Company
- Talking Negatively About Your Company Quiz
- Talking Negatively About Customers
- Talking Negatively About Customers Quiz
- Talking Negatively About Coworkers
- Talking Negatively About Coworkers Quiz
- Being around Anyone Talking Negatively
- Being around Anyone Talking Negatively Quiz
- Forgetting to Smile
- Forgetting to Smile Quiz
- Forgetting You Can Hear a Smile
- Forgetting You Can Hear a Smile Quiz
- Not Making it Easy for your Customers to Act
- Not Making it Easy for your Customers to Act Quiz
- Asking “What did you think about ____”
- Asking “What did you think about ____” Quiz
- Asking “Can I have your _____”
- Asking “Can I have your _____” Quiz
- Stopping to take Pictures
- Stopping to take Pictures Quiz
- Jumping Right to Price and Discounts
- Jumping Right to Price and Discounts Quiz
- The word “if”
- The word “if” Quiz
- Using WEAK Words or Statements
- Using WEAK Words or Statements Quiz
- Using INSINCERE Words or Statements
- Using INSINCERE Words or Statements Quiz
- Using AMBIGUOUS Words or Statements
- Using AMBIGUOUS Words or Statements Quiz
- Using HYPE Words or Statements
- Using HYPE Words or Statements Quiz
- Using MANIPULATIVE Words or Statements
- Using MANIPULATIVE Words or Statements Quiz
- Cost
- "Cost" Quiz
- Cheap
- "Cheap" Quiz
- Overselling
- Overselling Quiz
- Using a Firehose
- Using a Firehose Part 2
- Using a Firehose Quiz
- Under Promising and Over Delivering
- Under Promising and Over Delivering Quiz
- Assuming It’s the Price
- Assuming It’s the Price Quiz
- How to Keep ANY Argument Going
- How to Keep ANY Argument Going Quiz
- It Doesn’t Matter What You Meant
- It Doesn’t Matter What You Meant Quiz
- Making Up or Guessing at an Answer
- Making Up or Guessing at an Answer Quiz
- Saying “I don’t know”
- Saying “I don’t know” Quiz
- Typing on Phone Calls
- Typing on Phone Calls Quiz
- Typing in Meetings
- Typing in Meetings Quiz
- Using Tech in Meetings
- Using Tech in Meetings Quiz
- Wearing a Smart Watch
- Wearing a Smart Watch Quiz
- Not Having a Pen & Paper
- Not Having a Pen & Paper Quiz
- Having a Lame OGM
- Having a Lame OGM Quiz
- Having No OGM – The Robot
- Having No OGM – The Robot Quiz
- Listing Your Email on Your OGM
- Listing Your Email on Your OGM
- Having an OGM longer than 20 Seconds
- Having an OGM longer than 20 Seconds Quiz
- Not Being Direct “Using Fluff”
- Not Being Direct “Using Fluff” Quiz
- Trying to Be Best Friends
- Trying to Be Best Friends Quiz
- Underdressing
- Underdressing Quiz
- Poor Hygiene
- Poor Hygiene Quiz
- Getting Drunk with Clients
- Getting Drunk with Clients Quiz
- Getting Drunk with Coworkers
- Getting Drunk with Coworkers Quiz
- Trying to Look Busy
- Trying to Look Busy Quiz
- Scheduling BS Meetings
- Scheduling BS Meetings Quiz
- Talking about Selling vs Selling
- Talking about Selling vs Selling Quiz
- “Spuota” not Quota
- “Spuota” not Quota Quiz
- Placing Blame on the Prospect and not the Process
- Placing Blame on the Prospect and not the Process Quiz
- Push Notifications
- Push Notifications Quiz
- Not Training Everyday
- Not Training Everyday Quiz
- Judging Others
- Judging Others Quiz
- Using the F Word with Prospects and Clients
- Using the F Word with Prospects and Clients Quiz
- Did I catch you at a bad time?
- Did I catch you at a bad time? Quiz
- The reason why I called you was
- The reason why I called you was Quiz
- Being Too Excited (this can be subtle)
- Being Too Excited (this can be subtle) Quiz
- The purpose of this call is to see if you’re a good fit for us
- The purpose of this call is to see if you’re a good fit for us Quiz
- Asking them to book a time on your calendar app
- Asking them to book a time on your calendar app Quiz
- Sounding Scripted vs Looking for the Words
- Sounding Scripted vs Looking for the Words Quiz
- Course Completed

Talking Negatively About Customers

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